“Recently, a tenant left the carpet in one of my townhomes in deplorable condition. I assumed it would need to be replaced. The tenant hired S______ (National Franchise) to clean the carpets. S____ worked very hard to clean the carpet, but the cleaner said clearly: “this carpet is ruined”. Most of the spots remained, and they were very obvious. I contacted Basic Carpet Care and asked them to see what they could do. When I inspected the carpet the next day, it was hard to believe it was the same carpet. All the stains were gone. I have never been disappointed in Basic Carpet Care. I would recommend them to anyone.”