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customer testimonials

Kathy Gard

“Basic Carpet Care is the best. We would never use anyone else. Once we did and we were not happy with their service compared to Basic Carpet Care. They are always able to schedule us inconveniently, they are always on time and they always do an outstanding cleaning job.”

Brett and Kari Larson

“Our Carpet Retailer recommended Basic Carpet Care so we gave them a try, and we were not disappointed! Mike and his staff know their stuff and stand behind their work. We are very happy with their service.”

Steve and Kathy Locke

“With six kids and two dogs, our carpets get pretty dirty! Basic Carpet Care solves that problem by making our carpets look new at a reasonable price.”

Joel and Chris, Owners, The Mail Box

“When a broken water line caused a major flood in our store, Basic Carpet Care was there within the hour. They got started immediately and all of the carpets were dry by the next day. Our business was hardly interrupted. Thanks, Basic Carpet Care for your great service!”

Phil and Mary Beth Humphrey

“Basic Carpet Care got out an oil stain left by the movers that we had given up on. They even told us they would come back if the stain returned. It did, and so did they! Even though it was much later Basic Carpet Care did not charge for the second trip. Now that’s good old fashioned service. We can’t say enough good things about them.”

Deb Passig

“I have used Basic Carpet Care for six years and can only say good things about my experience. Whether it is regular routine cleaning, spot cleaning my spilled coffee, or emergency cleaning (such as when my dog bit into a fountain pen and spread the ink throughout the house!) Basic Carpet Care has always been professional, helpful and miraculously successful. I wouldn’t have anyone else clean my carpets!”

Pat Mayo - Lawrence

“Recently, a tenant left the carpet in one of my townhomes in deplorable condition. I assumed it would need to be replaced. The tenant hired S______ (National Franchise) to clean the carpets. S____ worked very hard to clean the carpet, but the cleaner said clearly: “this carpet is ruined”. Most of the spots remained, and they were very obvious. I contacted Basic Carpet Care and asked them to see what they could do. When I inspected the carpet the next day, it was hard to believe it was the same carpet. All the stains were gone. I have never been disappointed in Basic Carpet Care. I would recommend them to anyone.”

Carie and Phil – Lawrence

“We just want to say thank you for coming out so quickly and getting rid of the stubborn stain in our basement carpet. It was such a relief to have the carpets looking in tip-top shape for our open house. Although the house has not yet sold, we know it will soon, thanks to your help!”